Form 472 is used by the Billed Entity to request reimbursement for discounts on eligible services that have already been paid in full by the Billed Entity to the service provider. (NOTE: FCC Form 474 — Schools and Libraries Universal Service Service Provider Invoice Form is used by the service provider to request reimbursement for discounts on eligible services which the service provider has already provided to the Billed Entity at discounted prices. 

ERC Scope of Work:

1. Receive summary pages of all paid bills for the previous quarter.

2. Assemble a matrix of bills associating the account numbers, with approved FRNs in correlation with SPIN.

3. Complete the Form 472.

4. Certify and send to Service Provider along with matrix attachment for their certification.

5. Receive Vendor Certification.

6. Record date of receipt.

7. Check for accuracy

8. Scan for document warehousing.

9. Send completely certified Form 472 pdf to client for record retention.

10. Mail Form 472 and certification pages to USAC

Retention of Records and Audits

• Applicants MUST maintain their records for at least five years to be able to comply with audits and other inquiries or investigations. USAC and the FCC visit a sample of applicants to ensure services have been delivered in compliance with FCC rules. Once a client, ERC maintains these records on your behalf in both a paper hard copy and for easy access, a secure online accessible data warehouse.

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